DISTANCE SALES AND OFF-PREMISES SALES - CANCELLATION
If this Agreement has been completed either without any face to face contact between us and you (or anyone acting on your or our respective behalf) or away from our business premises, and in each such case you are also acting as a consumer, you may give us notice to cancel this Agreement without giving any reason.
This cancellation period will expire 14 days after the day on which you, or a third party on your behalf, takes delivery or otherwise acquires physical possession of the Goods.
To exercise this right to cancel, you must inform us of your decision to cancel this Agreement in writing by clear statement (e.g. a letter sent by post, fax or email) to the dealership address stated on the Invoice.
You may use the model cancellation form below if you wish.
To meet the cancellation deadline, it is sufficient for you to send your communication confirming your exercise of the right to cancel before the cancellation period has expired.
If you cancel this Agreement, we will reimburse to you all payments received from you under this Agreement, without undue delay, and not later than:-
a) 14 days after the day on which we receive the Goods back: or (if earlier)
b) 14 days after the day you provide evidence that you have returned the Goods: or
c) If there were no Goods supplied, 14 days after the day on which we are informed about your decision to cancel this Agreement.
We may make a deduction from the reimbursement for loss in value of the Goods, if the loss is the result of unnecessary handling by you. These include additional owners on V5 devaluation, valet costs, warranty costs, administration costs, advertising costs and delivery costs. Additional mileage will be charged at 45p per mile from invoiced mileage.
We may make a deduction from the reimbursement for loss in value of the Goods, if the loss is the result of unnecessary handling by you. These include additional owners on V5 devaluation, valet costs, warranty costs, administration costs, advertising costs and delivery costs. Additional mileage will be charged at 45p per mile from invoiced mileage. We will make reimbursement using the same means of payment as you have used for the initial transaction, unless you have expressly agreed otherwise, but in any event you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the Goods back or you have sent evidence of having sent back the Goods to us, whichever is the earliest.
You should send back the Goods or deliver them back to us at the address of the dealership shown overleaf, without undue delay and in any event not later than 14 days after the day on which you communicate your cancellation of this Agreement to us.
This deadline is met if you send back the Goods before the period of 14 days has expired. We will require that you bear the cost of returning the Goods to us.
You must take reasonable care of the Goods and will be responsible for any loss or damage from when they are delivered to you until when they are returned to us.
You are liable for any diminished value of the Goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Goods.
If this Agreement has been completed either without any face to face contact between us and you (or anyone acting on your or our respective behalf) or away from our business premises, and in each such case you are also acting as a consumer, you may give us notice to cancel this Agreement without giving any reason.
This cancellation period will expire 14 days after the day on which you, or a third party on your behalf, takes delivery or otherwise acquires physical possession of the Goods.
To exercise this right to cancel, you must inform us of your decision to cancel this Agreement in writing by clear statement (e.g. a letter sent by post, fax or email) to the dealership address stated on the Invoice.
You may use the model cancellation form below if you wish.
To meet the cancellation deadline, it is sufficient for you to send your communication confirming your exercise of the right to cancel before the cancellation period has expired.
If you cancel this Agreement, we will reimburse to you all payments received from you under this Agreement, without undue delay, and not later than:-
a) 14 days after the day on which we receive the Goods back: or (if earlier)
b) 14 days after the day you provide evidence that you have returned the Goods: or
c) If there were no Goods supplied, 14 days after the day on which we are informed about your decision to cancel this Agreement.
We may make a deduction from the reimbursement for loss in value of the Goods, if the loss is the result of unnecessary handling by you. These include additional owners on V5 devaluation, valet costs, warranty costs, administration costs, advertising costs and delivery costs. Additional mileage will be charged at 45p per mile from invoiced mileage.
We may make a deduction from the reimbursement for loss in value of the Goods, if the loss is the result of unnecessary handling by you. These include additional owners on V5 devaluation, valet costs, warranty costs, administration costs, advertising costs and delivery costs. Additional mileage will be charged at 45p per mile from invoiced mileage. We will make reimbursement using the same means of payment as you have used for the initial transaction, unless you have expressly agreed otherwise, but in any event you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the Goods back or you have sent evidence of having sent back the Goods to us, whichever is the earliest.
You should send back the Goods or deliver them back to us at the address of the dealership shown overleaf, without undue delay and in any event not later than 14 days after the day on which you communicate your cancellation of this Agreement to us.
This deadline is met if you send back the Goods before the period of 14 days has expired. We will require that you bear the cost of returning the Goods to us.
You must take reasonable care of the Goods and will be responsible for any loss or damage from when they are delivered to you until when they are returned to us.
You are liable for any diminished value of the Goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Goods.


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